Remote Online Learning Free Technology Test

Remote Online Learning Free Technology Test

Out of hours zoom technology test ensures you get the very best learning experience.

Whether this is your first time with remote online learning and you don't know what to expect - or you have a great computer set-up and experience with video conferencing technology - our support team are here to help.


Free technology test - as all courses are delivered remotely, RISK's unique 'free technology support' runs through a series of checks before your course start date. this is to ensure there are no hitches disrupting your learning. Our experienced staff will help you trouble shoot and advise should you encounter a technical issue. They will also be familiar with the course you've booked on, and can explain the format should you be unclear.

It's worth investing the time because if you can't access the course due to a technical issue once it's started, then unfortunately your place cannot be transferred to a later course. This is why we urge you to take up the free technology test to avoid the stress and potential financial consequences of a technology glitch.


Remote online learning is easy with the right preparation

The RISK team are there for you, whether it's out of hours support or simply a chat before committing to book on a course. If you find the course information a little confusing, or simply want to discuss the implications or remote online tutor led learning for a greater understanding -  please call us on 01623 749718 or out of office hours call Val on 07967 826094.

A quick guide to preparing your home working environment for video conferencing, concentration and focus – especially when being assessed.


Technology challenges when taking a remote online course and exam

These fall into two key areas, the ‘hardware’ you possess and connectivity to the Internet.

Hardware: This is your computer and its functional features. Like does it have a web cam and microphone? Do you have multiple screens or just one small laptop display? Is it capable of running the video conferencing software? Does it have the latest updates? It may be time to upgrade as home working and flexibility are probably going to be the watch words of the next few years.

Connectivity to the Internet: If you haven’t got good internet connectivity, you may need to upgrade your package. However, if you have a smart TV, Netflix or similar, then you most likely have what’s needed. One thing you do need to be careful about is other people using the internet and streaming or downloading when you’re on your course. Or even worse, taking your exam!

Focus Challenges

This is really about ensuring you have the right environment, which is a mixture of comfort and location.

Comfort: You’re likely to be sat at your desk for long durations, maybe more than you would usually be sat at a computer. So make sure you have a proper desk and seat, rather than a makeshift area to work from. Office chairs are designed specifically to provide the right support and desks are at the correct height – so the two work together.

Location – working without interruption or distraction: You’re on a course with nine others in most cases, so if you get distracted, the likelihood is you’ve missed something you need to know. There will be comfort breaks and discussion, which the trainer will control, but you need to be mentally focused on the task in hand. This is especially true when taking the course assessment – distraction at this point could be the difference between a pass and fail.

So make sure you have a great space to work, where you can get the internet access speeds you need. Test this prior to the course starting – ideally days before, so you have time to get things sorted out if need be.

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